Legal
Terms of Service
Last updated: September 28, 2026
These Terms of Service ("Terms") govern your access to and use of rsvplan.com (the "Site"), operated by Soccer Austin LLC, a Texas limited liability company, d/b/a RSVplan ("RSVplan", "we", "us"). By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
1. Use of the Site
You may use the Site for lawful, informational purposes and to contact us about our services. You agree not to misuse the Site, including by attempting to gain unauthorized access, interfering with its operation, scraping at scale, or using it to transmit unlawful or harmful content.
2. No professional advice; no engagement
Content on the Site is provided for general information only and does not constitute professional, legal, financial, or technical advice. Submitting the contact form does not create a client relationship or any binding engagement. Any engagement between you and RSVplan will be governed by a separate written agreement.
3. Intellectual property
The Site and its content — including text, design, graphics, logos, and the "RSV" marks — are owned by RSVplan or its licensors and are protected by intellectual-property laws. You may not copy, reproduce, or create derivative works from the Site without our prior written permission, except as permitted by law.
4. Disclaimers
The Site is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure.
5. Limitation of liability
To the maximum extent permitted by law, RSVplan and its personnel will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from or related to your use of the Site, even if advised of the possibility. Our total liability for any claim relating to the Site will not exceed one hundred U.S. dollars (US$100).
6. Indemnification
You agree to indemnify and hold RSVplan harmless from any claims, losses, or expenses arising from your misuse of the Site or violation of these Terms.
7. Third-party links
The Site may link to third-party websites or services we do not control. We are not responsible for their content, policies, or practices.
8. Governing law and disputes
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws principles. You agree that the state and federal courts located in Travis County, Texas will have exclusive jurisdiction over any dispute arising from these Terms or the Site.
9. Text messaging program (RSVplan Receptionist)
Program name: RSVplan Receptionist, operated by RSVplan.
Program description: When you book an appointment through a business that uses the RSVplan AI receptionist and give your consent on the call, you agree to receive a confirmation text for the confirmed booking and a reminder the day before if the appointment is more than about a day away. You can also receive replies to questions you text to the receptionist’s dedicated number. Business owners who subscribe to the service agree in their service agreement to receive short service notices on the number they registered. This program sends no marketing or promotional messages.
Message frequency: varies; typically one confirmation and one reminder per appointment, plus replies to your messages. Message and data rates may apply.
Opt out: reply STOP (or STOPALL / UNSUBSCRIBE / CANCEL / END / QUIT / PARAR / ALTO) to any message to stop receiving texts from that number. Reply START to opt back in. You will get one final message confirming you have been unsubscribed. Help: reply HELP (or AYUDA / INFO) for assistance, use our contact form, or write to RSVplan, 5900 Balcones Dr, Ste 100, Austin, TX 78731.
Carriers are not liable for any delayed or undelivered messages. Delivery depends on your carrier and device.
How we handle your information in this program is described in our Privacy Policy. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
10. AI Receptionist service terms
This section applies to every business that subscribes to the RSVplan AI Receptionist ("Customer"). The provider is RSVplan (brand RSV AI Consulting). Every Proposal or Statement of Work for the AI Receptionist incorporates this section. If they conflict, the signed Statement of Work controls.
a. The service. An AI receptionist answers the Customer’s calls and texts sent to the receptionist’s dedicated number (texting is available in the US only), takes messages, books appointments in a connected Google Calendar and sends the Customer call summaries by email. Without a connected Google Calendar, the receptionist takes appointment requests for the Customer to confirm directly with the person requesting the appointment. It is an automated system: it can mishear, misunderstand or make mistakes, and it can be unavailable when phone, internet or AI providers fail. It is not an emergency service, cannot call 911, and does not give medical, legal or financial advice.
b. Recording and AI notice. Calls are recorded and transcribed, and the receptionist says it is an AI assistant if a caller asks. The Customer chooses its greeting and is responsible for giving callers any notice of recording or of AI that the law requires where its callers are, including states that require every party's consent to record, such as California. At the Customer's request RSVplan adds such a notice to the greeting at no charge.
c. Customer responsibilities. The Customer (1) has the right to forward its business calls to the service; (2) keeps its hours, services, prices and other business facts accurate and reviews what the receptionist says; (3) calls customers back and confirms anything important; (4) does not use the service for health information protected by HIPAA, payment card numbers or other sensitive data unless both parties sign a separate written agreement for it; and (5) uses the service lawfully, including for text messages. RSVplan may pause the service if it is used unlawfully.
d. Data. Call and customer data belong to the Customer. RSVplan processes it only to provide, secure and support the service, following the Customer's instructions and our Privacy Policy, and never sells it. RSVplan uses the service providers listed there and may change them if the new provider protects data comparably. OpenAI and Anthropic state that they do not train their models on data sent through their business APIs. Retell's terms allow it to use call data to improve its AI models only after the data has been de-identified and aggregated. Recordings and transcripts held by Retell are deleted after 30 days; other records are deleted within 30 days after cancellation, or sooner on request, except records the law requires us to keep. RSVplan notifies the Customer without unreasonable delay after confirming a security breach affecting the Customer's data.
e. Third-party networks. The service depends on telephone carriers, text-message networks, internet providers and AI providers that RSVplan does not control. RSVplan is not responsible for their outages, delays, dropped calls or undelivered messages.
f. DISCLAIMER OF WARRANTIES. EXCEPT AS EXPRESSLY STATED IN THE STATEMENT OF WORK, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, RSVPLAN DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT THE AI WILL UNDERSTAND OR TRANSCRIBE EVERY CALL CORRECTLY.
g. LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, RSVPLAN IS NOT LIABLE FOR LOST PROFITS, LOST BUSINESS, MISSED CALLS OR APPOINTMENTS, LOST DATA, OR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES. RSVPLAN'S TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE IS LIMITED TO THE GREATER OF THE FEES THE CUSTOMER PAID IN THE THREE MONTHS BEFORE THE CLAIM OR ONE HUNDRED U.S. DOLLARS (US$100).
h. Indemnity. The Customer will defend and hold RSVplan harmless from third-party claims arising from the Customer's business information or instructions, its breach of this section (including not giving a recording notice the law requires, or sending health or payment data through the service against paragraph c), or its unlawful use of text messages.
i. Law and disputes. Texas law governs, and disputes go to the state or federal courts in Travis County, Texas. EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL IN ANY DISPUTE ABOUT THE SERVICE. Any claim must be brought within two years after it arises.
j. Trial, fees and cancellation. The first 3 days are free, with no charge. The one-time setup fee, quoted per install and stated in the Customer’s proposal or Statement of Work, is charged only if the Customer continues after the trial. Monthly fees are billed monthly. Every answered minute counts toward the plan’s included minutes, including spam, wrong-number and sales calls. Extra minutes are billed at the rate agreed at sign-up. There is no long-term contract. The Customer may cancel with 30 days’ notice.
11. Changes
We may update these Terms from time to time. Continued use of the Site after changes take effect constitutes acceptance of the revised Terms.
12. Contact
Questions about these Terms? Reach us via the contact form or by mail at 5900 Balcones Dr, Ste 100, Austin, TX 78731.